Frequently Asked Questions

This is the most common question that we get. Our motto has always been to be honest and upfront with our customers. We will not recommend replacement if we feel it is not the best option for our customers. Instead of trying to sell new units, our approach is to just do what’s best for our customers. We believe that the trust gained by being upfront and honest outweighs the money to be made by selling something the customer doesn’t need. Click here to learn about the things to consider about repair vs replace. http://www.bryant.com/bryant/en/us/before­you­buy/repair­replace/