Question: Should I repair or replace my current system?
This is the most common question that we get. Our motto has always been to be honest and upfront with our customers. We will not recommend replacement if we feel it is not the best option for our customers. Instead of trying to sell new units, our approach is to just do what’s best for our customers. We believe that the trust gained by being upfront and honest outweighs the money to be made by selling something the customer doesn’t need. Click here to learn about the things to consider about repair vs replace. http://www.bryant.com/bryant/en/us/beforeyoubuy/repairreplace/
Question: Do you offer financing?
Yes, we offer several different financing plans. Please contact for more information about getting approved.
Question: How often should I replace my filter?
Keeping a clean filter in your system is the most important thing that you can do for your system. A dirty filter can cause your system to fail. We recommend checking your filter once a month. If it is a replaceable filter and it is dirty, replace it. Do not try to clean a replaceable filter. You can identify a replaceable filter by the cardboard frame. If it is a cleanable filter it will have a metal frame. To clean this filter, turn your unit off from the thermostat. Pull the filter out, and spray the filter clean with water. Once it’s clean shake the excess water out, let dry, and put the filter back in. If you have been doing home renovations, or creating a lot of dust in your home, we recommend checking your filter more often.
Question: Should I have preventative maintenance performed on my heating and cooling unit?
Do you change the oil in your car? Heating and Cooling units are expensive and they are a much overlooked feature in your home. An annual check up on your unit is a lot like changing the oil in your car. It helps keep your unit running efficiently. Our preventative maintenance plans are affordable and offer a lot of value. As a preventative maintenance customer, you will receive complete system checks, first in line emergency service, and discounts on any repairs needed. Our expert techs will help keep your systems running smoothly and we will be there for you if they were to ever fail.
Question: My furnace or ac is broke. How much is a service call going to cost me?
We have an $80.00 diagnostic fee. (Wait, but I can call another company and they will come out for $60.00.) Here is why the $80.00 is worth it. We are the best, we are the most honest, and we won’t try to sell you something you don’t need. Simply put, we are a repair first company, not a replace first company. Our $80.00 diagnostic fee gets you a trustworthy, clean, expert technician into your home and a diagnosis of your system. We will then talk to you about options and costs before we do anything you could be charged for. Read our google reviews to find out why people choose Advantage for their comfort solutions. DIAL 812.379.4911 for 24HR Emergency Service.
Question: My A/C quit working. What can I check before I call for service?
If the unit will not come on at all check to see if you have power to the unit. Check your electrical panel and make sure the breaker for your unit is not tripped. Then check to make sure your thermostat has power, if not replace batteries. If the unit will still not power on give us a call. If the unit is on but not blowing cooled air, then check to make sure your filter is not dirty. If the filter needs replaced or cleaned then do so. If unit still does not operate correctly, give us a call.
Question: I am building have a new home built and my contractor has a HVAC company he uses. Should I get a quote from another company?
It’s your home and your comfort. Do not make the mistake of not having a say in what heating and cooling options you have to live with. The type of unit that you go with can have drastic effects on your energy bills and your overall comfort. Cutting corners to cut cost with your heating and cooling unit can cost you a lot more down the road. If you are building within a 20 mile radius of Columbus, give us a call. Our comfort experts can give you a free quote with a side of honest advice.
Question: Can I install a fireplace myself?
This is a question of liability. Your insurance company will more than likely tell you no. In that case if you do and heaven forbid your house burns down. You may be on your own when it comes to the rebuild. We always recommend contacting your insurance company when making any modifications to your home. It is best to make sure you are covered. We are fully insured and always make sure our products are installed safely and to manufacturers specs. If you do want to install your fireplace yourself, please choose a local company to buy from.
Question: Can I install a TV above my fireplace?
You will probably not find a TV manufacturer that will say yes, but there are ways to get it done safely. Electronics do not work well in hot conditions, so the key is making sure the TV is far enough away and shielded from the heat. A mantle at proper height will help deflect heat away from the TV. This is not something you want to take chances with or you may end up buying a new TV or worse building a new home. Contact a hearth professional to aid in this project.
Question: Should I buy a fireplace, stove, or insert from the internet?
We wouldn’t recommend it. It is enticing though free shipping, low prices, hassle free shopping, the internet is great. Not for fireplaces. Think about it. What happens when the fireplace is delivered and it looks fine but when you go to turn it on, it doesn’t work. Now what? Who is going to warranty it? Who is going to take it out and send it back? What about maintenance? Fireplaces need more care than your average appliance. We offer a one year parts and labor warranty on all the fireplaces we install. We also will take care of any manufacturer's warranty issues. If the product comes to us with defects, we take care of it before you ever see the product. Also, why not support the local economy?
Question: Are gas fireplaces safe?
All fireplaces installed by Advantage Fireplace Center are certified to safety standards and regulations set out by the American National Standards Institute. Today’s gas fireplaces are equipped with safety pilots and valves that do not allow gas through when the fireplace is off. Gas fireplaces are also equipped with control valves that will shut down if any problems arise with the burner. In short, yes gas fireplaces are safe when properly installed and used.
Question: My Fireplace is ugly and inefficient, where do I start?
Most fireplaces that were installed when the home was built are what they call “builder grade”. They are usually not the most aesthetically pleasing or the most efficient units out there. The good news is you have several options to choose from depending on your current layout. The first thing we encourage is to browse the internet. Houzz.com is a great place to start. Get ideas on looks you are wanting, then contact us. We can discuss your wants vs needs and find a solution that will make your fireplace become the focal point of your room.